Privacy Policy
Altogether Accessible Vacations LLC
Effective Date: November 27, 2025
Last Updated: November 27, 2025
1. Introduction
Altogether Accessible Vacations LLC ("we," "us," "our," or the "Company") is a Wyoming Limited Liability Company committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website at https://altogetheraccessiblevacations.com/ or use our accessible travel planning services for the United Kingdom and Ireland.
Our parent company, Altogether Travel, is based in Scotland and assists us in fulfilling your travel bookings. This policy covers both entities' handling of your personal information.
2. Information We Collect
2.1 Personal Information You Provide
- Contact Information: Name, email address, phone number, mailing address
- Travel Information: Destination preferences, travel dates, accommodation needs, accessibility requirements
- Accessibility Details: Mobility needs, medical equipment requirements, personal care needs, dietary restrictions
- Payment Information: Credit card details, billing address (processed through secure third-party payment processors)
- Identity Verification: Government-issued ID information when required for booking confirmations
- Emergency Contacts: Names and contact information for emergency situations during travel
2.2 Information We Collect Automatically
- Website Usage Data: IP address, browser type, pages visited, time spent on pages, referring websites
- Device Information: Device type, operating system, unique device identifiers
- Cookies and Tracking Technologies: As detailed in our Cookie Policy
2.3 Information From Third Parties
- Travel Partners: Accommodation providers, transport companies, tour operators, and attraction venues in the UK and Ireland
- Payment Processors: Transaction confirmations and fraud prevention data
- Our Parent Company: Altogether Travel may share relevant booking and service information
3. How We Use Your Information
We use your personal information for the following purposes:
3.1 Service Provision
- Planning and booking accessible travel arrangements
- Coordinating with UK and Ireland service providers
- Arranging mobility equipment hire and delivery
- Facilitating accessible transportation and transfers
- Processing payments and managing billing
- Providing customer support and responding to inquiries
3.2 Communication
- Sending booking confirmations and travel updates
- Providing pre-travel information and accessibility guides
- Emergency communications during travel
- Marketing communications (with your consent)
3.3 Business Operations
- Improving our services and website functionality
- Conducting internal research and analytics
- Complying with legal obligations and preventing fraud
- Maintaining business records and customer service quality
4. Information Sharing and Disclosure
4.1 Sharing with Our Parent Company
We share your personal information with our parent company, Altogether Travel (Scotland), to fulfill your travel bookings and provide comprehensive accessible travel services. This includes:
- Travel preferences and accessibility requirements
- Booking details and payment confirmations
- Emergency contact information
- Service feedback and special requests
4.2 Service Providers and Partners
We share limited personal information with:
- UK and Ireland Travel Partners: Hotels, tour operators, transport providers, and attraction venues necessary for your bookings
- Payment Processors: Secure third-party companies that process your payment transactions
- Technology Providers: Website hosting, customer relationship management, and communication platforms
- Professional Services: Legal, accounting, and consulting firms under confidentiality agreements
4.3 Legal Compliance
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Enforce our Terms and Conditions
4.4 Business Transfers
In the event of a merger, acquisition, or sale of business assets, your personal information may be transferred to the acquiring entity.
5. International Data Transfers
Your personal information may be transferred to and processed in the United Kingdom and Ireland to fulfill your travel arrangements. We ensure appropriate safeguards are in place for these transfers, including:
- Adequacy decisions by relevant regulatory authorities
- Standard contractual clauses approved by data protection authorities
- Binding corporate rules with our parent company
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Active Customer Data: Retained while your account is active and for reasonable business purposes
- Travel Records: Maintained for seven (7) years after trip completion for legal and tax compliance
- Marketing Communications: Until you unsubscribe or request deletion
- Website Analytics: Anonymized after two (2) years
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
7.1 Access and Portability
- Request access to your personal information
- Receive a copy of your data in a portable format
7.2 Correction and Deletion
- Correct inaccurate personal information
- Request deletion of your personal information (subject to legal retention requirements)
7.3 Processing Limitations
- Object to processing for direct marketing purposes
- Restrict processing under certain circumstances
- Withdraw consent where processing is based on consent
7.4 Exercising Your Rights
To exercise these rights, contact us at hello@altogetheraccessiblevacations.com We will respond within thirty (30) days of receiving your request.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure payment processing systems
- Regular security assessments and updates
- Employee training on data protection
- Access controls and authentication measures
9. Children's Privacy
Our services are not directed to children under thirteen (13) years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Marketing Communications
With your consent, we may send you marketing emails about our services, special offers, and travel tips. You can unsubscribe at any time by:
11. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your website experience. For detailed information about our cookie practices, please refer to our Cookie Policy available on our website.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Updating the "Last Updated" date at the top of this policy
14. State-Specific Rights
14.1 Wyoming Residents
Wyoming does not currently have a comprehensive state privacy law. This Privacy Policy complies with applicable federal privacy regulations and industry best practices.
14.2 Other State Laws
If you are a resident of California, Virginia, Colorado, Connecticut, or other states with specific privacy laws, you may have additional rights. Please contact us for information specific to your state's requirements.
15. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Altogether Accessible Vacations LLC
Privacy Officer
Email: hello@altogetheraccessiblevacations.com
Phone: 307 2168861
Mailing Address: 30 North Gould Street, Sheridan, Wyoming, USA
Our Parent Company:
Altogether Travel
77 Renfrew Street, Glasgow, Scotland, United Kingdom
Email: info@altogethertravel.co.uk
16. Dispute Resolution
Any disputes arising from this Privacy Policy or our privacy practices will be resolved in accordance with the dispute resolution procedures outlined in our Terms and Conditions, including binding arbitration where applicable under Wyoming law.
This Privacy Policy is governed by the laws of Wyoming and applicable federal privacy regulations. By using our services, you acknowledge that you have read and understood this Privacy Policy.